Don’t Sell Time

Don’t Sell Time

In my world, almost everything is for sale. As a consultant, every single piece of knowledge and intuition that I have is a valuable commodity, available to those that are willing to pay. I sell finished products, process and great big, obtuse ideas. What I don’t sell...
Rock Bottom Service

Rock Bottom Service

I want to tell you a story about the best/worst service that I ever received in a restaurant. This was many years ago, maybe seven, and was the result of a visit to a brand new restaurant that had just opened in Halifax. My friend Dan and I decided to check it out and...
Things I Was Really Wrong About

Things I Was Really Wrong About

So, this is embarrassing. Sometimes I get things wrong. Not all the time. Not even most of the time, I think. But sometimes I’m wrong. Today, I’m going to talk about a couple of things that I was really wrong about, why I’m perfectly ok with being wrong about them,...
Dogs, Sheep, Blog Posts and The Bible

Dogs, Sheep, Blog Posts and The Bible

“You can’t please everyone all the time.” We’ve all heard the saying. You probably know what it means. The world is full of fans & fanatics, clients & customers, users & abusers. It is highly unlikely that you’re product or service is right for...